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Find the answers to your questions here!


What is the difference between solid and engineered wood flooring?

Solid wood flooring is cut from a single piece of wood. As the name implies, this type of flooring is solid wood all the way through, from top to bottom. The advantage of solid wood is that it can be sanded and re-finished several times throughout its service life.

Engineered wood on the other hand, consists of multiple layers of natural wood and ply. The top layer is 100% natural wood and is available in different species and thicknesses. It’s the plywood that distinguishes engineered wood flooring from solid hardwood. Each ply runs perpendicular to its adjacent ply, giving dimensional strength to the plank.

Although solid wood is known for its durability and endurance, engineered wood offers superior strength and stability. Its multi-layer structure makes it warp-resistent, thus, more suitable for dampness-prone areas like finished basements and bathrooms.

How should I clean my hardwood floors?

The easiest and most common way to clean your harwood floors is to sweep, hoover or use a dry mop. Remember: water is wood’s worst enemy so avoid using a wet mop as much as possible! Most hardwood flooring will come with maintenance and care instructions so be sure to check in with this if you are unsure whether a product is suitable or not. You are also more than welcome to ask a member of staff. Give us a call or send us an email and we will be happy to help!

Where is the best place to install hardwood flooring?

Hardwood flooring can be installed almost anywhere in your house thanks to its versatility. However, since it is very sensitivie to water and moisture, installing hardwood floors in kitchens, bathrooms and wet areas is not always recommended.

What should I do if my floor gets damaged by water?

When an excess amount of water sits on top of hardwood floors for too long it can pernamently damage your floor as the wood will absorb the water through the pores causing discoloration and warping. So, if your floor has been affected by water or flooding it is critical that you remove the water and dry your floors as soon as possible – not only to potentially save the floor (and sub-floor), but also to prevent the growth of mold (which can of course be a bigger problem and much more expensive to resolve).
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